Refund policy
REFUNDS
Soma Skincare is made in small batches by hand. Unfortunately, we can’t offer you a return or exchange. All sales are finals. We encourage you to reach out to us before buying should you have any questions about a specific product.
Soma Skincare does not offer refunds or exchanges on any products, unless it arrives to you damaged and/or broken. In such case, please send a photo of the damaged items and of your order confirmation email to somaskncare@gmail.com within 24 hours upon receiving your package and we will gladly replace for you. In some cases we may ask you to send us the broken item.
Shipping Domestic & International: We will not be responsible for any lost or stolen packages.
Your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.